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CRM for the travel industry
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RMS (Reservation Management System)
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VMS (Visa Management System)
CRM for the travel industry
IDEO CRM is a specialized solution for visa agencies and tour operators.
- Convenient interface for customer management
- Reduction in errors
- Improved work efficiency and service quality
RMS (Reservation Management System)
RMS is an intelligent booking management system. It combines all stages of tour sales:
- search and booking of services;
- financial accounting;
- analytics and reporting.
RMS helps automate processes and improve the efficiency of travel companies.
More detailsVMS (Visa Management System)
VMS automates the entire visa application process: from submitting an application to issuing documents.
- Configuration of visa types, prices, and terms
- Support for up-to-date document lists
- Reduction of errors and faster customer service
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Corporate mail management
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Human resources management
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Business administration
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Marketing with IDEO
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Accounting and payment processes
Corporate mail management
E-Mail Management module is a modern solution for processing and automating corporate email. It is designed specifically for companies in the tourism and visa services industry.
- Automatic distribution of emails to departments
- Quick access to correspondence for employees
- Transparency and manageability of customer service processes
The module helps eliminate routine manual processing of emails, speeds up responses to requests, and improves service quality.
More detailsHuman resources management
IDEO solutions enable effective team management by creating comfortable conditions for productive work.
- Automation of routine HR processes
- Convenient tools for internal communication
- Transparency of work processes and performance monitoring
Business administration
Effective management of a tourism business is impossible without automation. IDEO combines key areas:
- order processing;
- task management;
- financial accounting and analytics.
Comprehensive tools help companies scale up and provide a high level of service.
More detailsMarketing with IDEO
IDEO is not just automation, but a comprehensive tool for building a marketing funnel.
- A unified system for interacting with customers;
- from first contact to repeat sales;
- minimum manual actions, maximum automation.
Accounting and payment processes
IDEO's modern financial accounting system is designed for visa companies, travel agencies, and tour operators.
- A single system for accounting and payments
- Minimization of errors in financial processing
- Acceleration of all operations